Hertz Agency
A sales process for small and medium businesses

From the first contactto the client who returns.

We build your company’s sales process inside a CRM that is yours: every enquiry answered, every quote followed up, every client remembered after the sale. You start seeing what happens, and deciding with numbers.

Diagnosis for €490 plus VAT. One hour of conversation, report within 5 working days.

4.9 on Google

The problem

Enquiries are not the problem.Continuity is.

Most of the companies that come to us get enquiries every month. The money is lost along the way, in three places:

  • The enquiry left waiting

    Whoever asks for a quote asks three companies. The first to reply usually wins.

  • The quote nobody follows up

    Sent, forgotten, lost. Not over price — over silence.

  • The client who disappears after the sale

    Nobody asks for a review, nobody remembers the maintenance, nobody speaks again.

The cost of silence

A company that loses 2 quotes of €4,000 a month for lack of follow-up leaves €8,000 on the table. Over a year, €96,000.

A hypothetical example, to illustrate what follow-up is worth.

€96,000in opportunities per year

How it works

The path of every enquiry,built end to end.

The machine does the repetitive part. Your team does what only people can.

  1. 01

    The enquiry arrives (site, phone, WhatsApp, ad) and lands in the CRM

    Automatic

  2. 02

    The client gets an answer in minutes, at any hour

    Automatic

  3. 03

    Your team calls, qualifies and books the visit or the meeting

    Your team

Incoming enquiries

MC

New contact

WhatsApp · now

Hello! I would like a quote.

We have your enquiry.

Let us talk about your project.

Replied within minutes

  1. 01

    The enquiry arrives (site, phone, WhatsApp, ad) and lands in the CRM

    Automatic

  2. 02

    The client gets an answer in minutes, at any hour

    Automatic

  3. 03

    Your team calls, qualifies and books the visit or the meeting

    Your team

Incoming enquiries

MC

New contact

WhatsApp · now

Hello! I would like a quote.

We have your enquiry.

Let us talk about your project.

Replied within minutes

  1. 04

    The quote goes out and the CRM schedules the reminders

    Your teamAutomatic

  2. 05

    No reply? Follow-ups on day 3, 7 and 14, by email, SMS or WhatsApp

    Automatic

  3. 06

    Sale closed: review request and welcome

    Automatic

Sales follow-up

Quote sent

Residential project

Next step set

SentD+3D+7D+14

  1. 07

    Months later: maintenance, a service, a new offer, a referral

    AutomaticYour team

After the sale

How was your experience?

Review invitation sent

12Nov

Time for the next service

The client remembered at the right moment

Clarity to decide

You can see your sales.And you decide on what you see.

Today, the answer to "how many quotes are open?" depends on who you ask. With the process built, the answer is on the screen.

  • 01

    Where enquiries come from

    See how many arrived, where they came from and what each one cost.

  • 02

    Quotes still open

    Know which quotes are waiting for an answer, for how long, and whose they are.

  • 03

    Sales and conversion

    Follow how much you are closing, and at which stage deals stop moving.

  • 04

    How the team is following up

    See who is on each contact and which call-backs are overdue.

You stop putting out fires and start flying the process.

Your sales, on one screen

Enquiries

32

Open

18

Closed

9

Source, owner and next step

What changes in practice

Fewer sales lost.More clients coming back.

  • An answer in minutes

    No enquiry waits for the next working day.

  • No quote forgotten

    Each one has an owner, a date and a next step.

  • More reviews on Google

    Asked for at the right moment, without the awkwardness.

  • Old clients who come back

    Maintenance, a service, a new purchase, a referral.

Real autonomy

Everything we buildis yours.

The platform sits in your company’s account. The contacts, the history, the automations, the message templates: all of it belongs to you. We build the ecosystem, train the team and, if you want, carry on alongside you. If one day you decide to go on without us, nothing leaves with us.

The account in your nameA trained teamNo lock-in

Your contacts

Your history

Your messages

Your automations

Your company

You hold the keys

The account is in your name

How to begin

Start with the diagnosis.

Before touching a single tool, we work out what your process is today: where enquiries arrive, what gets answered, what is lost along the way and what that costs you.

  • Start here

    Sales diagnosis

    €490 plus VAT

    A look at the process you run today. One hour of conversation by video and a report within 5 working days: where you lose sales, why, what it costs and what needs changing. If you go ahead with the build, the €490 come off the price.

    Book a diagnosis
  • The build

    By proposal

    We design the new process with you and build all of it: in the CRM, the selling (pipeline, replies, follow-ups, reviews); in the management platform, the delivery (onboarding, tasks, dates), if you need it. With training for the team.

    Ask for a proposal
  • Monthly support

    Optional

    Adjustments, new automations, a report on the results and support. For companies that want the process to keep improving month by month.

    See how support works

The three steps apply to the sales process and to operations alike. Each has its own diagnosis, in the same format and at the same price.

Working with companies in Belgium and across Europe since 2018

Who already works with us.

  • BK8
  • Swiss Remit
  • Dr. Leonardo Emílio
  • happ
  • MRV
  • Belmoney — Global Payment Services

Support in four languages: French, Portuguese, English and Spanish.

What do they say about us?

Read the reviews of clients who reached real results with our help. Your own could be here next.

Excellent

Based on 4 reviews

FAQ

Frequently asked questions

Not always. In the diagnosis we look at what you already have. If your current tool is up to the job, we integrate with it. If it is not, we propose the migration and bring your contacts and your history across.

Up to 4 weeks. In that time we map the process, configure it, test it, train the team and put it live. The timescale can vary with the size of the operation and of the sales process.

At two different moments. During the setup, 3 to 5 meetings over the month: one to map the process as it stands today, one to present the process as it will be, one or two to adjust anything you want changed, and a final presentation with the training. The configuration is all ours. In the day-to-day afterwards, the team only does what is marked "Your team": calling, visiting, quoting, closing. Replies, reminders, follow-ups and review requests go out on their own. The idea is for the team to spend less time on repetitive work, not more.

Yours. The account is in your company’s name, with your data. We build it and we look after it, but the ecosystem is yours.

That is the most common risk, which is why the setup includes training and a simple process, built for your company’s routine. The more the system works on its own, the less the team has to remember to open it.

No. You get the report and you decide. If you go ahead with the setup, the € 490 of the diagnosis comes off the price.

Yes. The diagnosis and the setup are both done remotely, for companies in any country where we work in French, Portuguese, English or Spanish.

Contact

Let’s talk about your sales process.

A question, or would you like to book your diagnosis? Leave your details: we get back to you within 24 business hours.

  1. 01

    Fill in the form

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  2. 02

    We call you back

    Within 24 business hours, to answer or to book your diagnosis.